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My guest has cancelled their reservation and is asking for a refund - how do I issue a refund?
My guest has cancelled their reservation and is asking for a refund - how do I issue a refund?
How you issue a refund will depend on how they pay and what payment system you have in place. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Hello after one night of a 4 night stay my guests have left and require a refund how do i do that