t
1
Refund
Dear Booking.com team,
I would like to refund last minute cancellation.
How to process it?
Kind regards,
Tom
Dear Booking.com team,
I would like to refund last minute cancellation.
How to process it?
Kind regards,
Tom
Hi Tom
Reminder this is partner community only, not BdC support team.
Simply open the reservation details page
Click on Request Cancel
Choose option 2.
Submit
-----
If the guest has requested it via the booking system you likely will have received an email to click and acknowledge so that link should do the same thing.
Kind Regards