t
1

Refund

Dear Booking.com team,

I would like to refund last minute cancellation.

How to process it?

Kind regards,

Tom


b
11
BrookAve 3 years ago

 

Hi Tom

 

Reminder this is partner community only, not BdC support team.

Simply open the reservation details page

Click on Request Cancel

Choose option 2.

Submit

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If the guest has requested it via the booking system you likely will have received an email to click and acknowledge so that link should do the same thing.

 


Kind Regards