Refund or no refund - that's the question
We have a 2 bed apartment in London for rent. We've just received our first 2 week booking with booking.com (Hoorah!!). Am a touch confused - we've got booking.com to handle the payments and we get paid 10 days after they have left - which is a bit annoying...CASH FLOW-WISE.
But the big issue I have is about refund or no refund. If they cancel in the middle of Summer with 14 days to go or even 2 days to go...the likelihood of us finding a replacement booking is...well...tiny!
What are other apartment owners doing? Care to share?
Sam & Nidhi