Refund Processed for VCC during COVID-19

Dear Partners,

I have sent a message to Booking.com regarding outstanding refund pending from Hotel side on 2 Oct 2020 and have yet to received any acknowledgement from Booking.com. The message sent on 2 Oct 20 has disappeared when I login to Booking.com today. You may refer to below screenshot for the message sent.

Kindly check and advise.

Thank you

Kwee Fen

BrookAve 3 years ago

This is not a topic for partner hub, phone BdC directly as per the contact info under finance section