Reports for cancelled bookings and loss of earnings for insurance claim
Hi Does anyone know if it is possible to produce a report of cancelled bookings that shows what the payment would have been rather than showing a zero payout. We need to produce one for our business interruption insurance claim but I can't see how to find it anywhere?
You would have to put it together yourself using the monthly statements.
under reservation statements page you can download as xls, csv https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/finance_r… under docs & invoices similar offering.
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Hi Brook Ave, on my system that only shows the money that came in, not the value of the bookings that were cancelled so it doesn't really help. The only way I can work out how to do it is to go into every cancelled booking and print off the whole history which for a years worth of Covid cancellations is a big task.
Are these posts monitored by a booking.com staff member that could help?
I find it impossible to get hold of them via message or email.
Yes it is indeed a significant task, but at end of the day no one will be doing it for you; you really do have to do it yourself if you want that info in that specific way.
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