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We need your assistance asap for this group of booking in no show and we have an other group today also in arrival. We have reason to think they are connected.

We need to check the cc asap

Sharonpowney 2 years ago

You have posted this on the partner forum so we cannot help with this.

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

In February I’ve received 3 reservations, but was only received the payment from the last reservation. Now I have a message from booking charging me the

So this is a peculiar one. Today I had a message from a guest whom has technically not checked in or stayed yet. A polish guy who made the booking. He requested

Hi everyone, My property is in South Africa and, due to increased security measures, I can not charge the credit card without the guest approving it on their

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