o
1
Reservation
Hallo Booking.com
Please Help check this reservation number #***
The Guest claim, He already paid by Agoda, but in our sistem reservation come from Booking.com and payment at hotel, could you please check this? so we can answer the guest question.
Thanks,
Ozone Hotel
You have posted this on the partner forum so we cannot help with a specific booking. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us