Reservation ID- ***

Hi Fernando

Welcome , addressing partners and community team only ,not finance nor support teams.

• Reminder Community Guidelines, - dont post booking info, it gets removed.
   
• Incomplete partner profile and propertylink missing - https://partner.booking.com/en-gb/fernando-gonzalez-2
   
• Actual Topic: "No prepayment received for a new booking"

How did you setup Getting Paid in Extranet?

1. Payments by Booking
2. BdC issued VCC
3. Guest Credit Card via local POS
4. or ePOS Virtual Terminal payment link sent by message (payrexx.com , sumup.com)

By default none of this is setup for you. Only you can do it.

Kind Regards

How & Why Add your Listing to your Partner Community Profile

Contact BdC- Location of Partner Only Phone number and Message methods