Reservation Problem

A reservation #***was booked and someone is already booked for those dates through AirBnb.

Someone was to cancel this and did not. Please contact guest and cancel for 6-3-21.

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

Have you tried contacting the guest yourself.  Explain and ask them to cancel.  If you get booking.com to do it they will charge a relocation fee. 

You have posted this on the partner forum so we cannot do this for you.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.