Reservation was canceled from the client and i have received an invoice to pay.Why to pay the commision

Disputing the invoice to pay! 

BrookAve 2 years ago


Yes simply tick the box next ot the reservation on the reservation page and submit dispute, then you can say why, or message partner support.


Remember , just because a guest tries to cancel, does not mean its cancelled if the extranet is not showing it as fully cancelled.


Its never enough for a guest to just message saying to cancel.




If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox