A scam I was involved in

I was sent a link by easyhotelamsterdam to say that I needed to pay as I thought it was a real thing from them. I tried to pay a few times as it wasn’t working and the next day I realised I got charged. Now have been left for months waiting on booking.com to even look at it and have put my self in debt due to them taking so long and have been to the country already as well. Just wondering if I could get any help to get a refund as I have called multiple times and don’t seem to be getting anywhere. They keep saying we are waiting for it to go to the right team.