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Somebody cancelled a reservation one hour before the check in hour, how do i get my money back?

somebody was supposed to take the apartment for a couple days and had to pay around 140 euro and they cancelled and i still haven't received any transfer from booking on my bank account.


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BrookAve 1 year ago

 

lol, thats not a thing, just wishful naieve thinking.

 

Unless they prepay, you aint getting a penny. even for a cancel policy same goes.

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ina kishta 1 year ago

What are the policies there for then, I really don't get it. If you have applied a full amount cancellation fee up to 7 days before the booking and they cancel. Plus there's one of the settings on finance where u add your bank details for refunds. Is that there for nothing?

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BrookAve 1 year ago

 

you cant get fee unless they prepay, nothing to debate.

 

the bank details is only for if you sign up for Payments BY Booking as prepay method.  

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ina kishta 1 year ago

oh well. anyways, thanks for replying!