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Somebody cancelled a reservation one hour before the check in hour, how do i get my money back?
somebody was supposed to take the apartment for a couple days and had to pay around 140 euro and they cancelled and i still haven't received any transfer from booking on my bank account.
lol, thats not a thing, just wishful naieve thinking.
Unless they prepay, you aint getting a penny. even for a cancel policy same goes.
What are the policies there for then, I really don't get it. If you have applied a full amount cancellation fee up to 7 days before the booking and they cancel. Plus there's one of the settings on finance where u add your bank details for refunds. Is that there for nothing?
you cant get fee unless they prepay, nothing to debate.
the bank details is only for if you sign up for Payments BY Booking as prepay method.
oh well. anyways, thanks for replying!