Still no payment received from booking.com

Booking.com keep just giving me one line responses to payments ive been due for over a week. 

I find it absolute ridiculous that they leave you with no information or help to sort matters out yet take the commission and expect you to carry on taking bookings without payment for guests that have already stayed. 

Any advice on how to sort this out? 

Paweł Cejrowski 4 years ago

I had the same situation last month. they paid with 2 weeks delay and didn't take their comission. The same is in this month I think. It is already 14th and I didn't get my money yet.