Stripe Payouts

I own a vacation rental property and it is advertised by Booking.com. They use a payment processor (Stripe) to collect the money and in turn, provide a payout to me. I typically receive the payout from the guest within 3-5 days after a guest completes their stay and checks out. I have been receiving payouts for about one year with no problem. The last payout I received was on March 28, 2022. About a week after I was scheduled to receive the next payout I got a rather terse email from Booking.com saying that I needed to provide additional documentation regarding my account and if I did not respond within three days they would terminate our agreement. At first I thought this was a spoofed email. It did not make sense. So I had my husband, who works in cybersecurity, verify that the email was legit. It was so I reached out to Booking.com and sent them the information they requested (on behalf of Stripe). Once I submitted the requested information they informed me that the name on my bank account did not match my government issued ID. Of course it didn't. The name on the bank account was the business name of the property. Since I was unable to produce an ID that matched the name on the bank account I went to the trouble of opening a new bank account in my personal name that matched my government ID. I sent that information over to Booking.com. By now a couple of weeks have passed and I am still not receiving any payouts even though I am responding to them (and Stripe) in a timely manner. I received an email saying they had 'verified' my account. I waited a couple of days and checked my bank account to determine if the payouts I was due had been deposited in my bank account. They had not so I reached out to Booking.com. They said that my account was still 'under review' with Stripe. I asked why. After several days they responded and said that the name and account number on my new account did not match. They were now requesting that I send them a bank statement or a voided check. I could produce neither of those items because the account was just opened and all I had were starter checks and no bank statements had been issued yet. I explained that to Booking.com, because I am not allowed to talk to Stripe, and after several days they sent back their canned response saying that I needed to provide additional information showing the name on my government issued ID and the bank account matched and that the account number matched the information I entered in Booking.com's extranet. I was not sure what was missing. I asked Booking.com who in turn asked Stripe. Stripe's average response time is about 5 business days so by now it has been 6 weeks since my last payout. This is causing me a financial hardship. In addition to that, Booking.com is still requiring that I pay commissions on money I have not yet received. I am still hosting guests and absorbing the cost associated with that. This is starting to cause a financial hardship. In doing some research on the internet I found several places where other people had similar issues with Stripe. I found places on Booking.com's extranet forums where their own customers were having similar issues with Stripe. To attempt to resolve this issue again, I went to the bank and had them print out a copy of my account information with my name and account number. I had it notarized. I sent that over to Booking.com along with four separate emails that were sent to me during this time indicating that my account was 'verified'. It got 'verified' every time I sent in the information requested by Stripe. But payouts were not made to me and my account would once again be 'under review'. I kept trying to figure out what might be missing or incorrect and all I would get from Booking.com and they in turn from Stripe was that the bank account number and my name on the account did not match. So I went back to the bank to see if they could help. They issued a Direct Deposit form with my name (that matched my government issued ID) with a special routing number (not my bank account number) that they use for direct deposits. We sent that in and my account was then 'verified' again. But of course payouts did not resume after waiting the typical 3-5 business days it takes to issue payouts. I reached out to Booking.com only to find out that my account was again 'under review'. By now it has been 8 weeks and I have not received any of the money owed to me by Stripe and in turn Booking.com. Although Booking.com had escalated this issue internally several times, they refused to get on a joint call with me, Stripe and Booking.com so we could figure out exactly why my account was constantly 'under review', even after it had been 'verified' several times. It has now been roughly 10 weeks and I have not received a payout and I am still unclear exactly what they need to pay me the money they owe me. To date, Stripe has confiscated roughly $5,000 of mine and Booking.com is collecting commissions on my account for money I have not been paid by Stripe, THEIR payment processor, not mine. I am in the process of hiring an attorney, but of course, that costs money - more than I currently have due to the losses sustained by Stripe confiscating my money for no discernable reason. The dollar amount they owe me over the amount allowed in small claims so I am simply screwed until such time as Stripe deems it convenient for them to pay me MY money, if in fact they decide they want to pay me.