Tax being deducted from my payments

There is a tax being deducted from my payments with no explanation of what it is for. As an Australian operator Booking.com should NOT be taking any taxes out of my payments.

Anyone else having this issue?

BrookAve 2 years ago




Friendly Reminder : Never post cancellation requests, either do it yourself or contact partner support.


Beware: you will likely receive a invoice for relocation accommodation for those guests.

So it is better to relocate them yourself or offer a discount directly with you for next bookings ... etc be clever about it.


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox