Is there a booking rule when a customer checks in and has not paid in advance during this pandemic season?

Hi

No that would only be your policy which you are entitled to do if you wish.

BdC do not set payment policy only we can.

Friendly reminder , posting action requests related to your account here , will not result in any further action.


As this is not the place for those requests , only support or finance teams can .

If needed, Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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