p
1

Transaction on 28may2021 I did not receive any payment no there was no booking on that date

Hi 

I found in my pulse that there was payment made to my account on 28may 2021. I did not receive receive any money in my account 
More over there was no booking on that day because I checked it .

can you just verify cause client must have canceled the reservation 

thanks

 p Kumar 

 


b
11
BrookAve 2 years ago

 

message partner support

 

 

 


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox