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understanding the invoices vs the payout statement

Hi,  I'm new here so help and advice is gratefully received.  I'm struggling to understand the invoice against the pay out statement.  Why/how do we have 2 x commission and 2 x payout charges.  TIA Diane


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BrookAve 1 year ago

 

sounds like you received the same invoice twice , this is a known bug, you just ignore the second one, it should be same invoice number.

 

 

 

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