VAT email sent out today

Help please


i received the following message today.  I went to confirm that we are NOT VAT registered, being in france we do not require to be VAT registered if we earn under a certain amount.


however on following the links through Finance and VAT I don’t have an option of Not VAT Registered, only Yes or Yes but not EU.


so what do I do?


We’re writing to you because we don’t have your VAT number on file. In order to remain compliant with new data reporting requirements, we need you to provide us with this information as soon as possible.

Keep in mind that because you’re renting out or supporting the rental of accommodation, you are responsible for meeting the requirements of your local tax legislation. This includes reporting taxes on the services we provide to you, where applicable.


Please provide us with your VAT number by 30 August 2021. You can do this by following these steps:

1. Log in to the extranet
2. Click on ‘Finance’ and then select ‘VAT details’
3. Indicate whether you have a VAT registration and whether it’s registered for EU transactions
4. Add your VAT number – be sure to include the country initials in front of the VAT number (e.g. **IT***)
5. Click ‘Save’ to finalise



If you have any questions, we recommend contacting your tax advisor or accountant. Thank you for your cooperation.

BrookAve 2 years ago


ignore if vat exempt


bdc cocked this up and know already, to fix the form options



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox