Hi, I am desperate for some help from the partner community as nobody at B.com is answering me or indeed giving me a valid reason.
Has anybody had any issues with not being paid from B.com when a guest has used the virtual credit card function?
I have had guests who have paid B.com before they checked in with us in Feb 2022 and when I try to take the payment the VCC fails and there is no money on the credit card.
I don't know what else to do or escalate, I have tried every channel with B.com and I have not received an answer "apart from we are looking into this.
Any advice would be helpful.