VCC - Virtual Credit Cards

Hello everyone!
Last month, 5 of my reservations with VCC were charged by a third party. Booking.com has identified the problem, even identified whoever charged (at least) one of the VCCs, but the problem is yet to be solved - meaning that I didn't get the funds from those reservations. Did this happen to anyone else & how did you solve it?

Thanks

Ricardo

BrookAve 1 year ago

no one here but us leprechauns, contact partner support.

Remember this Partner Hub is not a direct line to any support team.
So never post action requests here, nothing will come of it.
Always message or phone Partner Support directly instead. Method # 4 Public Phone List

Click on my name for more guides

The Nook Hostel 1 year ago

I asked if anyone had been through a similar experience. I believe this is exactly why this forum exists. Unfortunately, Booking has done nothing for me, regarding these cases.

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