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Virtual Card Booking Refund

I want to refund a client due to Covid-19, It is a Virtual Card booking with Non-refundable policy.

Resort did not charge any Payment to Card.
Already cancelled by Guest couple of days back.


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BrookAve 4 years ago

Hi

 

Found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Use the message option , and include the relevant info.

Please note that finance team is available during business hours, Monday to Friday only.