virtual card payment and bank account


we have some property on Booking and all payments from Booking are charged to virtual card. Do you know how to change payments from virtual cards to payments to bank account? and also how to withdraw existing payments on virtual cards to bank account?



BrookAve 2 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





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Profile picture for user Account Advisor Shirley a
Account Adviso… 2 years ago

Hi Mikuláš Varhola,


Payments by Booking.com is a payments solution where Booking.com facilitates all guest payments for you, according to the policies you’ve selected. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservations policies). Please read the below article to find out if your property is eligible to join.


How can I join Payments by Booking.com


Kind regards,

Shirley E.