d
1

Virtual credit card

Good afternoon.

I have received a booking for today, but I do not have my credit machine as I have cancelled it with Covid.

Could Booking.com please receive the money, deduct their commission and transfer the rest in my account.

Thank you

Kind regards

Zenobia

 


b
11
BrookAve 2 years ago

 

 

 

Hi Zenobia

 

It just doesnt work like this.

You cant just post that and think its going to be done for you and today. Literally will never happen.

 

That program is called Payments by Booking, and not available to everyone, nor straight away. You can certainly apply, but you have to qualify for it. and even then they might reply with ' you have not yet have a few stays before we enable it '.

 

I know its ridiculous and it should just be another addon service as and when its needed, especially since it is automated.

 

So for now you will need to collect the payment directly (cash or other) from guest until you can get something for VCC (BdC Online Payments methods - free to use and apply for) or get Payments By Booking enabled.

 

 

 

 


Reminder you cannot post actions requests or any action request on here.

 


 

Message or Call BdC Partner Support ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox