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Donna Hathaway

a virtual credit card that got decline

Mr. Keante Turner checked in last night at Comfort Suites of West Memphis AR.  His booking number is 2619520338. the credit card that you sent us was declinng.  Can you help me out, so I can get paid for the room.

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BrookAve 10 months ago

 

 

hi 

 

  • reminder never post guest names and numbers, we will never need that detail level. as we cannot do anything here.
  • report it to partner support

 

 

 

 

 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

Click on my name for more guides

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Ailyn Fernande… 10 months ago

Hello Donna Hathaway, please contact the Customer Service team with the reservation ID on hand so they can report it to the Payments Operations team.

Hope this helps.

Ailyn

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