a
1
African Sands Guesthosue

VIRTUAL CREDIT CARD PROBLEMS

I can see the view vurtual credit card details tab but when I click on it, it tells me to sign in again to view the card details and when I do I get a screen that comes up saying " you are not able to view the credit card details" 

I have called booking.com regarding this and after more than 30 minutes on the phone they couldnt help me. 

Please can someone tell me how I am going to get my money?

b
11
BrookAve 1 year ago

 

That will be correct when it is not at least 1 day after the guest must check-in. then and only then will you be able to reveal the VCC.

 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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