Virtual Credit Cards and Risk Free Bookings
B.C have accepted a booking for our B&B, and taken a Virtual Credit Card payment from the bookers, under the 'Risk Free' booking system.
We explicitly do not accept online payments in our property policies, do not wish to be part of the Risk Free booking system and have not signed up. Our messages are being ignored, and on telephoning, they said they would ring us back for 'security purposes' but haven't.
Can anyone advise what to do please?