We can not process virtual cards because we use Izettle
I have a guest arriving tomorrow and would like to use a credit card instead of a virtual card because we use a pos call Izettle that can only be used with a credit card and can't be manually punched in. Has the customer been charged yet? Can someone help be with this as there is no way to process their details manually.
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.