We need to cancel a guest because we have had plumbing issues in our guest bathroom. They are booked for Friday 9th April. This is less than 7 days of their free cancellation. Will they get full refund

No issu bathroom

 FYI ,you cannot post action requests on the Partner Hub, you must open a case with Bdc Partner Support instead. No one here can assist 

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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Hello booking.com 

Sir my room is very good bathroom is very good no issu in my guest house all guest ar satisfied in Royal Palace Guest House