We need to cancell reservation ***

we need to cancell the reservation No *** without any fee for cancellation, because we are not able to offer the room for disabled person. We don´t have this kind of equipment and we do not offer it.

Thank you.

BrookAve 2 years ago


contact the guest and tell them to do it on their account to start the process and click request waiver, its that simple


Just message Partner Support 


Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox