weekly rate discount given to 3 night stay

I just got a booking for 3 nights, but the guests were given a 20% weekly rate discount. My weekly rate is set to minimum 7 days. How can that be?

BrookAve 2 years ago


Hi David ,


That sounds like a misconfiguration. Best to contact partner support to review setup as we cannot see it.

let us know what it turns out to be so it can be shared with other partners, having same issue.




Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox