when should i receive payment from booking.com ?
We have so far had 2 reservations completed on Booking.com The first guest was over the christmas period (5th and 6th of january here in spain is a bank holiday. the guests left on 4th but we received payment on the 10th only 4 working days later). The second guests left on the 12th Jan and the payment is still showing as "not sent" that is now 9 working days. Can somebody explain? many thanks