Why I get so many reservations with same address and same phone number?

I observed that I got so many reservations with the same address and same phone number and the interesting thing is that no guest shows on the day of booking. The phone given in the booking is not reachable hence I cannot reach to the person.

Address shows in the reservation is : ***

Phone no shows in the reservation is : ***

Address of Thailand and indian phone number. 


Could anyone help with this, Why I am getting this kind of bookings very frequently?



BrookAve 2 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.



We have seen this before and it was determined to be a Booking Holding Group Company such as Agoda for that region.


For more info please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


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