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Wrong info after payment
Good morning
This morning I got a message from a guest-client with the photo prouve about payment of reservation.
But surprisingly all info about the reserved place (including my name, phone, address) is absolutely different, even in another city.
The number of the reservation is the same.
The client paid by card. So should I be worried that this payment will be transfer to another host according to the pointed address?
Also I should mention that yesterday I changed the bank account number, and got the notification that changes will be updated after 3d of August. So maybe it is because of that.
I will be grateful if you can clarify that situation for me.
Thank you in advance
Best regards
Tatiana
Hi
Phone BdC support immediately please, see below guide.
Kind Regards
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods