Hi, One person rezerve from our villa. when i checked the price, it was diffrent then what i saved, much cheaper. I should cancel this reservation. How can i do it? If i can't cancel, i should turn my booking.com profile. because it's too cheap. Thank you.
You have posted this on the partner forum so we are unable to see your setup. You should contact the booking.com help team using the Inbox icon on Extranet and ask them to explain how the booking price was made. You may have Genius turned on or something similar.
Hi Fethi Burak Öztürkmen
Ps: don't forget to update and link your property for us to see it.