The 4 tips to set up the right guests expectation
Breaking the ice with guests can be a real challenge for property owners at times. Setting up expectations is important for the overall guest experience. We know 4 tips that can definitely make a difference:
- Set up a welcome message
- Promptly reply to guest messages
- Save time with templates
- Keep track of your reply score
Do you use any of the above tips already? Do they work for you? What’s the very first thing guests see when they walk into your property?
Let us know your experience and what has really worked for you over the years.