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About our problem by guests.
*** and *** They booked 10rooms from 15th July to the end of August 2021.
I asked deposit but no answer. You can check from message from I to them.
Peak time booking and I worry that they shall cancel booking suddenly or no cancelation and no show.
Match also they booked many rooms and no cancel and no show. I tied to talk with them but no reply.
I want make example more 4 rooms mast to pay deposit or?
If continue like this case, I have to close our hotel. Please think about this problem.
M.D Saori Miura
Hi
Yes once the time limit for deposit min 24 h after reservation placed, you then open the details page, click Request Cancel, option1 and follow the steps.
I think it can take up to 48 hours from then for it to fully process.
If needed, Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
How & Why Add your Listing to your Partner Community Profile