Account termination notice article 7.3c (iii)

since May 25, booking.com he is checking our new object ID *** . On July 7, a letter arrives stating that booking.com terminates the contract with us with reference to some general clauses of the contract (article 7.3 c (iii)). By the way, there is no way to see the contract itself, you need to order it, it's good that at least you don't pay for it. After our call to booking.com On July 7, where we asked to tell us the reason for the termination of the contract, until today, on July 15, we did not receive any response. At the same time, the same object has been placed and rented at other sites since May 25, for example airbnb.com. Now the question is: When is it possible and is it even possible to get an answer for what reason the contract was broken with us? 2. Why booking.com does he behave with us as with dishonest partners who do not even deserve at least some explanation?



Dear partner, We’re sending this email to inform you that your accommodation agreement with us has been terminated with immediate effect. This decision was made as a result of a breach of article 7.3c (iii) in the General Delivery Terms. If you have any questions or concerns, please reach out to your account manager or Local Partner Services. Please refer to article 10.2 (V1) of our General Delivery Terms, the Ext ranet and Partner Help for more information on our complaint procedure. Yours sincerely, Booking.com BV B.V.

BrookAve 2 years ago





contact Partner Services 


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox