a
1

adding more days

Hello 

 

one of our guests wants to change the reservation and add one more day. when she tries - she sees that there is no availability (although it is available) . How can we help her?

 

Thank you in advance!


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11
BrookAve 2 years ago

 

Hi 

You can try doing it for them on their reservation details page, right pane,

if it is greyed out or not allowing to extend, then you have no choice but to message or phoen Partner Support, see below.

 

 


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox