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automated message preferences wont work

I have built message templates for parking, beds, arrival, smoking

but if i do a test booking and then message the property about parking or smoking for example.

Example:

Do you have parking?

Automatic reply: We received this message from Gail Hutchen Thank you for your email. As part of improving our customer experience we are making some changes to our email addresses. Could you please update your contact details for us to the below. For all bookings, past stay invoices, general booking enquiries: - bookings@thebrighton.com.au For all supplier account specific enquiries: - accounts@thebrighton.com.au Thank you again and we hope you have a wonderful day. The Brighton Team

parking

Automatic reply: We received this message from Gail Hutchen Thank you for your email. As part of improving our customer experience we are making some changes to our email addresses. Could you please update your contact details for us to the below. For all bookings, past stay invoices, general booking enquiries: - bookings@thebrighton.com.au For all supplier account specific enquiries: - accounts@thebrighton.com.au Thank you again and we hope you have a wonderful day. The Brighton Team

Delivered

 

WHAT AM I DOING WRONG?