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Automatic answer
Hi, at some point I have created an auto-answer that guests who ask a question recieve. I can not find where I change this, nore can I find out if the autoanswer is for all our properties or on individual property level. Can you help??
Dear Hanna Söderlund,
Welcome to the Partner Community.
You can update your automatic replies templates from the "Property tab" ->"Messaging Preferences" -> "Message templates" tab. It is on an individual property level.
For more detailed information, please read this article.
Best regards,
Toniya
Hey Fluff (new account) , as an experienced partner of Booking.com, do you have anything to add here to help Hanna? Thanks!
Sorry @Toniya - bdc ( tagging not working via android ), I've never used automatic or scheduled messages.
All my templates are fine tuned as necessary.
Thanks for sharing, Fluff (new account)! Your feedback is always appreciated.