w
1
Wish upon a mouse

Bookable dates

Hello

On several occasions, I set the non-refunadble minimum length of stay for 5 days yet despite this got bookings for less time than this - April 16  (2 days) and april 23 (2 nights). why did this happen

I also closed off 2 weeks in June - from 18th but somehow a booking was made (19th).

Is there an issue with making changes in Pules?

 

I have 'snoozed' the property for now

Thanks

Mark

b
11
BrookAve 2 years ago

 

Sit down and use the proper full extranet on a browser on a PC.

Extranet

 

pulse is not an alternative, only a quick use app which is limited .

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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