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Booking of 1 night when I have set a 2 night minimum

I have received a booking for the 1 August for 1 night when I have a 2 night minimum.  it’s not Ok


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BrookAve 1 year ago



Hi Jillian 


Are you listing on another OTA (channel) ?

Do any of your rate plans have minimum nights < 2?


else contact partner support to review setup, as we cannot see it , thanks


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox