a
1
Alexandra

Booking ***

The above booking ref booked for two nights August 2022.

I have had to cancel this booking as I don't except two night bookings. My calender was set for 7 night only next August so I do not understand what has happened ? I have now closed my calender for any other dates in August until you can fix what happened and how the guest was able to book .

Thank you 

Alexandra oatley

b
11
BrookAve 2 years ago

 

 

 contact partner support, see below 3 methods

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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