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Booking minimum nights

I have a 2 night min stay yet a guest has just booked and managed to book a 1 night stay. This is not worth my while and why has it been allowed??


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BrookAve 2 years ago

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting will not result in any action on your behalf.


 

Hi Meg

  1. Your Extranet Calendar config is what allowed it.   
  2. It is important to lean how to use it and reccommend List View to review. Expand the Room Type, then Rate plan.  
  3. This is common issue for new partners not realising even though not location verified yet, that booking can come in. Best to set status to Closed per Room Type.  
  4. Check out my digest on Availability : Managing Availability by BrookAve

 

You will find this and many more that pull all related info together and to the point, by clicking on my name to browse my past guides etc.

 

 


 

Kind Regards,

Be Safe, Be Well

 

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Profile picture for user m.adamopoulou.hotmail.com m
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M Adamopoulou 2 years ago

Hi Meg and welcome to the Partner Community.

 

Sorry to hear about your struggles...

Double check your calendar and make sure all your dates have a min. 2 days stay.

 

In checking my calendar I have noticed that sometimes my min. days stay in some dates differ.

 

You can always contact your local BDC office and ask them to check your calendar and fix it.

 

Wish you well.