The booking scam

dear brookave, a misunderstanding is to make a delay, someone from finance calls you and it takes a while to solve a problem. But the fact that they don't pay you in 4 months and no one from finance calls you to solve it is not a misunderstanding, nor an unfortunate succession of events, that is being a bad professional, booking lives on our capital, on our investments, we pay the salaries , we have mortgages etc. Booking only has to have a good website and serve us correctly and politely, since I pay them more than 3,000 euros per month.

 As I have been explaining in other posts, Booking takes me a long time without paying, currently it owes me 12,827.48 euros or what is the same, about $15,000. No matter how much I write and write, call and call, nobody solves anything for me, with the hope that the other hosts are up to date with the fraud that Booking exercises with some of us and their lack of respect towards us by not attending to anyone from the finance department, I enclose screenshots of how things are going today, the day they promised me for the 15th time that they would pay me without a doubt today, Thursday. (yet another lie).

Como he ido explicando en otros posts Booking llevo mucho tiempo sin pagar, actualmente me debe 12.827,48 euros o lo que es lo mismo unos 15.000$. Por mucho que escribo y escribo, llamo y llamo, nadie me soluciona nada, con la esperanza de que los demás anfitriones estén al día con el fraude que ejerce Booking con algunos de nosotros y su falta de respeto hacia nosotros al no atender a cualquier persona del departamento de finanzas, le adjunto capturas de pantalla de cómo van las cosas hoy, el día que me prometieron por 15ª vez que me pagarían sin dudar hoy, jueves. (otra mentira más)

I also take this opportunity to advise collaborators to choose direct payment methods, without depending on Booking, since this company is not serious about payments and sooner or later you will find yourself in a situation as dire as mine, with salaries to pay, mortgages. .. and without charging for the services provided and without even having a phone call from the department in charge of the matter to find a solution. I advise you to go to payment methods and stop charging directly for booking and charge customers directly either by paypal or bank transfer or tpv so that they do not put the bankruptcy of your business at risk.

Aprovecho también para aconsejar a los colaboradores que elijan formas de pago directas, sin depender de Booking ya que esta empresa no es seria con los pagos y tarde o temprano os encontrareis en una situación tan nefasta como la mia, con sueldos que pagar, hipotecas... y sin cobrar los servicios prestados y sin ni siquiera tener una llamada de telefono por parte del departamento encargado del asunto para buscar una solución. Os aconsejo que vayais a formas de pago y dejeis de cobrar directamente por booking y les cobreis a los clientes directamente ya sea por paypal o transferencia bancaria o tpv con el fin de que no pongan en riesgo la quiebra de vuestro negocio.

Greetings "studio", you know that it will never happen, no one from the finance department will answer you, I have been dealing with the matter since November, it has been 5 months and no one from that department has called me directly or written. When you call, the telephone operators can't do anything, they refer you to that department that never answers or contacts you. The best option is to raise the price in booking and lower it in airbnb or Vrbo to get more clients from there and less from here and thus reduce the billing of this provider. Most of the clients when they see your apartment then go to google and compare prices, if your price is lower on the other platform you will get a higher % of your billing from the platform than if they pay you on time. I also advise you to make your own website with the price without the commission of these scammers, you will see that over time you will obtain a higher % of direct reservations than you will charge at the time of reservation directly (in advance) without falling into the error of try to attract clients to the platform, which would be dishonorable and not worth it. Simply have some business cards in your apartment for those who want to come back with the link to your direct website, and let the same customers, when comparing prices, come more and more through the other platforms. and for the rest the only solution is to hire lawyers, I've been here for 5 months and it hasn't been solved, I don't think it will be solved in the future now. you have to assume that this company is not serious, and it works this way and they do not respect the collaborators