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1
Mohamed Adel

Calendar error put me in trouble

I closed all Christmas days of a month, I am not sure of that, today I received a notification of a reservation during this period, and all my units are booked and I do not have a single room available-


I quickly entered the calendar to understand what the problem was, and it was found that a program error message appears on the days I closed-


Tried calling the support numbers assigned to my country and the call is not working -


I need quick help to get me out of this problem that I didn't cause -


I have screenshots of the error that appears in the calendar -

I need a working phone number to contact one of the support or someone to call me - 

b
11
BrookAve 1 year ago

 

See option 3

 

 

 

You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Method 3:  *** public main lines via Where you can reach us

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