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1

Can I add a night to my traveler’s booking

Hello,

 

a traveler booked my apartment and wants finally to add a night and leave one day later.  when I try to « modify the dates » an error message ammears telling me that this is not possible because the nombre of nights is not the same.  can we add the night by an other way ?

 

thanks so much in advance for your answers 


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11
BrookAve 2 years ago

 

Hi Axelle

 

Typically its better to get them to submit it via their account online.

 

Else you will need to message or phone Partner Support to adjust.

 

Another option to consider is direct payment for the extra day.

 

I usually do option 3 as it is cheaper than night rate when its direct payment, and incentivises them too.

 

 


Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.


 

 


 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox

 

 

Kind Regards