Can I cancel a reservation ?

Hello

I have changed the cancellation policy for my property today but a guest has made a booking before these changes and I don’t want to rent my house in august with 14 days cancellation policy

what can I do ?
I have informed the guest with a message

thank you

b

11

BrookAve 1 year ago

welcome

inform guest or ask to change dates
click request cancel, if urgent/.time sensitive choose option 1
else option2 then you must wait for guest to click confirm
else if
- phone partner support

no one here but us leprechauns , contact partner support.

Remember this Partner Hub is not a direct line to any support team.
So never post action requests here, nothing will come of it.
Always message or phone Partner Support directly instead. Method #4 Public Phone List

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