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Can you dispute an invoice in court?

Booking.com had rejected an invoice dispute where I strongly believe I would win in court. We had an relocation incident, and before the relocation took place Booking.com said they would call our property back to inform us if the customer would accept/reject our alternative, and they never did. The customer was relocated to a place 3.7 times more expensive than the original reservation. 

Are you allowed to dispute an invoice in court (in Poland/EU)?